Cotton Material is readily available in so many prints, it does tend to fade after a bit of time. The price of the collars reflects this. Silks, Satins and other thicker Cotton blends may not fade as quickly.
Webbing...I use Polypropylene webbing, Nylon Webbing tends to stretch when it gets wet. I do keep a bit in stock of 2" if you prefer it.
Thread....I use bonded nylon !
Hardware...I use top quality " premium " hardware for my Martingales.
[If you can only see some of the pictures it may be an error on my part when loading new pictures...or it may be the program you are running on your computer...if this is the case please email me and I will email you the particular picture you'd like to see.]
[I happily accept paypal, which allows you to use your credit cards. It's free to get a paypal account and it's very easy to use. I do accept cheque by request, they will have to clear at my bank before your item will be shipped.
If your located in my end of Nova Scotia I'm happy to make arrangements with you to meet at a convenient location when I'm already going to be traveling. For New Foundland if your ordering a larger item and would like to wait until someone if flying over with Greyhounds I'm happy to deliver your item to The Gpac Kennel, at that point it becomes your responsibility to have the person flying to Nl to pick it up and take it with them...]
[It depends on the item and what my current orders are...If it's a collar order I should get it out in two to three days, if it's a coat it may be a week.] Excepts to occur due to time and if I need to order hardware or materials.
I may do an exchange...You are responsible for shipping the item back to me and for the shipping of the new item.
How do I measure ?
Please see the sizing info..
How to I get my dogs Picture added to the website.
I know what it's like to want to show your baby off, especially when they are sporting a new wardrobe item....just email a picture of your hound and I'll add them :-) I love to show them off too.
Why do the prices sometimes change..?
My prices may change when I find I'm able to get a good deal on my material. I'm happy to pass this along to my customers.
When do you reply to emails
I try to reply to emails daily, there are certain times when I am away from home for two days to help with the new Greyhound arriving, I will return your email just as soon as I can. Usually in the evenings I do my computer time, unless we're closely working on an order and your making decisions.
How often is your website updated...?
I'll admit I'm terrible about updating my website...unless I have a customers picture to add. You see I have a dial up internet connection and it is a time consuming process when your running at such a slow speed
How do you ship?
I use the cheapest method I can...if you require a tracking number I'm happy to accommodate you and get you an estimate for shipping with both options.
Do you give donations?
At the present time I will be giving random donations to charities as there are too many requests to accommodate them all.